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Our Terms & Conditions: What You Need to Know

When you open an account with ibra pertaruhan, you enter a contract that protects both of us.

Account creation and verificationDeposit and withdrawal rulesPayment security and fraud prevention
ibra pertaruhan Our Terms & Conditions: What You Need to Know
REACH OUR TEAM

Contact ibra pertaruhan If You Have Questions

If you need help understanding a term, want to dispute a charge, or have a complaint about how we've applied these rules, our support team is…

Live Chat Available during business hours. Click the chat icon in the lobby or account settings.
Email Support Send detailed questions to our compliance team.
In-App Messaging Open your account settings and select 'Help & Terms'.
SECURITY AND DATA

How We Protect Your Account and Information

We take your data and account security seriously. Your login credentials are encrypted end-to-end, and all payment transactions are verified before clearing. We use industry-standard SSL certificates to protect information in transit.

Encryption

All login and payment data travel through encrypted connections. We do not store full payment card details. DANA, OVO, GoPay and QRIS transactions are processed through verified gateways.

Account Verification

We verify your identity at registration and before first withdrawal. This includes confirming your email, phone number, and payment method. Prevents fraud and money laundering.

Data Retention

We keep your account record, transaction history, and chat logs for seven years after closure. You can request deletion of personal data where local law permits.

Cookie Policy

We use cookies to remember your login, track your session, and improve your experience. Reject non-essential cookies in your browser settings. Performance cookies help us spot fraudulent activity.

Chargeback Prevention

If you initiate a chargeback, we reserve the right to close your account and report it. Chargebacks via DANA, OVO, GoPay and QRIS are monitored closely and may trigger account review.

Access Requests

You can request a full copy of your data anytime through support. We will provide it within 14 days. This includes account activity, messages, and transaction records.

Frequently Asked About Our Terms

Below are the questions we hear most often about our Terms & Conditions. If your question isn't answered here, reach out to our support team via live chat or email — they can walk you through any section in detail.

No. Your account is personal and non-transferable. If we find evidence of account sharing, we may suspend or close it. Each person must register their own account using valid details. This protects both you and other players.

Withdrawals are processed only when your account is verified and you have no active bonus wagering requirements. If a withdrawal request violates the terms, we'll cancel it and return funds to your wallet. Contact support if you need clarification.

Yes. All deposits go through secure payment gateways and are verified before crediting. Once a deposit is confirmed in your wallet, it belongs to you. Chargebacks are not permitted after funds clear. We monitor fraud closely.

We retain your account record, transaction history, and support messages for seven years after closure. This is for compliance and fraud prevention. You can request deletion of personal data where local law permits by contacting support.

Yes. Log into your account settings and select 'Payment Method' or 'Personal Details'. Changes take effect after verification. If you change your payment method, you must re-verify it before your next withdrawal.

You may close your account anytime through settings. A closed account cannot be reopened using the same email. If you want to return later, register a new account with a different email address and verify it fully before making deposits.

Reach out to our compliance team via email or live chat with your account ID and details of your concern. We will review the issue and provide a detailed response within 24 hours. Unresolved disputes depend on local law and your jurisdiction.